General Data Protection Regulation

General Data Protection Regulation (GDPR)

The ‘General Data Protection Regulation (GDPR) is a piece of legislation that takes the place of the ‘1995 EU Data Protection Directive’ and ensures that robust standards are in place across the European Union in relation to customer data.

The legislation gives consumers more control as to how their data is used, as well as being assured that their information isn’t going to fall into the wrong hands.

Insta Cab stores personal data on its servers in order to allow for the issuing of documentation, and the running of its booking platform. This classes Insta Cab as a ‘data controller’ and a ‘data processor.’ This means that the passenger is a ‘data processor,’ although they can also be classed as a ‘data controller’ if they’re making a booking on somebody else’s behalf.

The information collected Insta Cab is only used for business purposes and is never provided to a third party unless it is required to complete the booking.

Insta Cab employs the use of cookies to ensure that it can offer the best experience possible. The site will not collect data without the user’s prior permission. Should visitors click any links, they need to be aware that each site may have its own procedures in place, so Insta Cab.

How Insta Cab Ensures It Is GDPR Compliant

To ensure that Insta Cab can keep customer data safe, it ensures it carried outs a series of stringent security checks, include but are not limited to the following:

  • Ensuring a secure connection is made to the site using ‘HTTPS’ connections to servers.
  • Regular network security scans.
  • Ensuring all virus prevention software is up to date.
  • The constant review of security procedure to ensure GDPR compliance.
  • Ensuring all drivers and employees are fully up to date regarding the treatment of customer information.

Insta Cab ensures that it operates within the GDPR guidelines, including the treatment of customer records, which can be requested to be deleted or removed by the user.

Passengers should note that Insta Cab also must comply with other legalities that could means that not all requests can be completed. Such limitations include the licensing authority’s requirement that the business retain full journey records for a one-year duration.

If you have any questions or uncertainties regarding the use of the information you provide, then you should contact Insta Cab before making a booking.